Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

Backup policy, Do you provide backups?
You are responsible for your backups and web content.   Every Sunday we take a full weekly...
Views: 1253
Can you help me install WordPress/Joomla/Drupal/other software?
Certainly! All our hosting packages include the Softaculous Premium Autoinstaller allowing you...
Views: 703
Each time I open my Cpanel there is a "Certificate Error" why is that ?
It is actually not an error but a warning, that the certificate is self-issued and not issued by...
Views: 690
How reliable are your servers? Uptime?
Very reliable! Over the past year our uptime has been better than 99.98%. That's an average of...
Views: 800
I can't connect to the server, I get a timeout error
Please send us an MTR (traceroute) from your PC/workstation to the server.  You can download a...
Views: 299
My ISP has blocked access to port 2083 - how do I access cPanel?
At Minthost, we meet this problem from time to time, so there is a solution to help. Here's how...
Views: 526
Receiving Email from Minthost
A lot of our communication will be through email.  Everytime something happens - you sign up,...
Views: 1780
The Domain Expiry Process
STEP 1: Domain name registration expiresThis occurs when the domain name has not been renewed by...
Views: 712
What are the control panel URL's
Cpanel (domain hosting control panel) Normal - http://server.minthost.com:2082 SSL...
Views: 1251
Which nameservers should I use?
ns1.minthost.com IP 198.27.124.70 ns2.minthost.com IP 5.9.208.96 Our central DNS system...
Views: 1183

Powered by WHMCompleteSolution

Language:

Quick Navigation

Client Login

Email

Password

Remember Me

Search